Ryan O'Leary

BSc (Hons) Cyber Security & Forensic Computing Undergraduate

Work Experience

Direct Life Insurance Work Experience 
18th May 2016 – 29th May 2016

• I undertook a 2-week work experience placement at Direct Life Insurance in Chichester. I commuted via train and worked 8-hour days for two weeks.

• Gained general work experience with various teams at Direct Life including the finance department, mailroom and deliveries and the call centre.

• My time was dedicated to being part of the IT support team, which involved repairing computers and servicing equipment, deploying new computers to the network and maintaining sever equipment.

• Shadowed the IT team during a ransomware system breach.

• Throughout my tech-support role, I was in regular contact with workers on their computers, where communication was key to diagnose present issues with their systems and equipment.

Brantano Retail Sales Assistant
July 2016 – September 2016

• Employed at Brantano under a temporary contract for the ‘Back to School’ sale.

• Thrown in at the deep end, I adapted quickly to the challenges I faced – completely remodelling their stocking system and layout, and learning to use the till systems.

• I gained valuable experience with handling cash, working tills, engaging with customers, stocking shelves, managing delivered stock and keeping the store clean and tidy.

McDonalds UK – Crew Trainer
October 2016 – September 2019

• Was part of establishing a brand-new team at my new store.

• Developed expertise in areas ranging from food production through to customer service. I was a fully trained, experienced and reliable member of staff.

• I received the ‘Crew Member of the Month’ award in October 2017 recognising my reliability and teamwork skills.

• Followed by being promoted to ‘Crew Trainer’ in March 2018.

• Since then my role was to train new and existing staff and to manage the delivery of stock, for which my organisation and stock rotation skills were recognised by management.